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The cool solution to Engel’s software woes

Most Australians who love the outdoors know – or own – a Engel’s portable fridge or freezer. This large, iconic brand had been managing with an older system that simply couldn’t handle its transaction volume. Moving to MYOB Advanced solved that – and delivered a raft of other benefits, too. 

Engel: A legend in reliability

A new system needed after phenomenal growth

Engel manages warehouses all over Australia, a turnover of over 40 million. It deals with some of country’s largest retailers, but it was making do with financial software better suited to a far smaller company.

That put pressure on the accounting team, who struggled to complete day-to-day operations. As Company Accountant Maki Hales explains, this was the main reason they began looking for new software.

Their previous solution had suited the company well, but after phenomenal growth,  Engel needed something that could better manage their increase in transactions going through the system every day.

The Problem

Manual reporting slowing things down

As Maki explains, because Engel is owned by a publicly listed company based in Japan, reporting and compliance requirements are also stringent. Engels simply needed a cloud solution to help them meet these requirements.

Without easy access to timely information, day-to-day tasks were more complex. Maki says the warehouses relied heavily on the phone and fax to keep tabs of inventory.

“The warehouses had no access, so we were faxing back and forth using paper run sheets. It added a lot of time and room for error,” says Maki.

"The warehouses had no access, so we were faxing back and forth using paper run sheets. It added a lot of time and room for error."
The Solution

Flexible and simplicity to support phenomenal growth

MYOB Advanced easily manages Engel’s transaction numbers, allows for an unlimited number of users and gives everyone in the company access the new system. This would eliminate much of the manual work.

Maki loves system’s flexibility: “We don’t have to change the way we run the business.”

Advanced easily connect into Power BI, delivering a live feed of business information to the parent company, significantly reducing reporting requirements.

Management can see top level or granular real-time performance information from dashboards, and a connection to Velixo which enables reporting from Excel with live data from the Advanced database and includes an easy drilldown to the originating transaction. 

"We don’t have to change the way we run the business"

A day of works now takes minutes.

With so many processes completed manually, a shift to a more intuitive, automated and centralised system has delivered wide ranging benefits.

“So many things were improved, I don’t know where to start!” Maki says.  

The company is also enjoying astonishing time savings. For just one client’s invoices, Maki says, “we would have to process them manually – that sometimes was a day’s work. Now it’s a 30-minute job.

Cloud hosting makes work for flexible work and better inventory management has streamlined operations, giving people the information they need to make smarter business decisions.  

“Managers can log in and confirm the serial numbers with us, instead of writing them down and faxing them,” says Maki.

"Before, we would have to process (the invoices) manually – that sometimes was a day’s work. Now it’s a 30-minute job."


  • Heavy reliance on time-consuming manual reporting and processes
  • No cloud connection means information was only accessible at HQ
  • Limited user and capacity to deal with transaction numbers
  • Processes designed to work around the limitations of the software 


  • Reduction in manual reporting and processes leads to massive time savings
  • Cloud connection give users far more flexibility and accessibility
  • Unlimited users, and easily handles transaction numbers
  • Better flexibility lets Engel design best-practice processes

Learn more about MYOB Advanced

MYOB Advanced

Customisable, cloud-based business management platform.